1. Introduction
Credit Audit Pro ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and how we protect it when you use our services at creditauditpro.com.
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, and contact details provided during purchase or intake form completion
- Financial Information: Payment details processed securely through Stripe — we do not store your card information directly
- Credit Information: Credit reports and related documents you voluntarily upload for the purpose of your audit
- Usage Data: Basic website analytics such as pages visited and time on site
3. How We Use Your Information
Your information is used solely to:
- Deliver your credit audit and strategy report
- Communicate with you about your order and audit status
- Respond to support requests
- Improve our services
We do not sell, rent, or share your personal or credit information with third parties for marketing purposes — ever.
4. How We Protect Your Information
- All payments are processed through Stripe, which uses industry-standard encryption
- Credit reports and personal documents are handled with strict confidentiality
- Access to your information is limited to personnel directly involved in delivering your audit
5. Data Retention
We retain your information only as long as necessary to deliver your service and fulfill any legal obligations. You may request deletion of your data at any time by emailing us.
6. Third-Party Services
- Stripe — Payment processing
- Google Forms — Intake form collection
- WordPress — Website hosting
7. Your Rights
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for data processing at any time
8. Contact
Questions? Email support@creditauditpro.com